Introduction to Workplace Counselling Skills

Who is this course for?

This one-day course is designed for business professionals, managers, HR personnel, and team leaders who seek to enhance their understanding of counselling within the workplace.

It is particularly beneficial for those responsible for employee well-being, aiming to cultivate a supportive environment that addresses mental health proactively. Additionally, individuals new to counselling or those looking to refresh their skills will find this course invaluable.

Benefits

Attending this course provides a thorough grounding in key counselling theories and practical skills, empowering participants to effectively support their colleagues.

By learning to identify and manage stress and mental health issues, delegates will be better equipped to foster a resilient and empathetic workplace culture.

This course also offers practical tools and strategies, enhancing the ability to handle difficult situations and promote overall well-being within their teams.

Introduction to Workplace Counselling

Understand the role of counselling skills in the workplace.
Learn about the importance of these skills in supporting colleagues.
Explore the ethical considerations in workplace counselling and when to refer to professional counsellors.
Understand the importance of maintaining professional boundaries.

Understanding Key Counselling Theories

Brief overview of key thinkers (e.g., Carl Rogers, Sigmund Freud, Carl Jung)
Introduction to basic counselling principles and ethics
Interactive discussion on different counselling approaches

Developing Core Counselling Skills

Active listening and effective communication
Empathy and building rapport
Interactive exercises to practice skills
Strategies for breaking bad news and defusing anger in challenging situations.
Learn how to manage your own emotions during difficult conversations

Managing Stress and Mental Health in the Workplace

Identifying signs of stress and mental health issues
Introduction to the CALMER framework for stress management
Strategies for supporting colleagues and promoting well-being

Dealing with Bereavement

Guidance on supporting colleagues through loss and bereavement.
Understand the stages of grief and how to provide appropriate support.

Practical Applications and Case Studies

Case studies and real-world scenarios
Group discussions on handling difficult situations

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

• Bloomsbury
• Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

Online training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.