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Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.
From £495 List price £650
- 1 day Instructor-led workshop
- Courses never cancelled
- Restaurant lunch
Syllabus
Who is this course for?
Managers, Team Leaders, Supervisors, Company Directors who are working toward a vision, in fact, for everybody who has ever had to manage a team.
Objectives
- To demonstrate how effective teamwork is a critical factor in driving the success of an organisation
- To expand your knowledge on the features and functions of teams and team working
- To show you the different characters who make up your team
- Examining behaviour patterns and how to influence the different types
- To help you recognise the skills and talents of your team members to advantage
Benefits
By the end of this course you will be able to:- Identify the main features of your team: who is who?
- Examine the life cycle of a team
- Learn how to effectively lead a team and why morale can change so quickly
- Consider the characteristics of high performing teams
- How to get all team members seeing the same vision
Course Syllabus
Key features of teamwork
What is teamwork?
Identifying High performing Teams
What Leadership means
Adapting Leadership to the Teams needs
Team lifecycle
Understanding the team lifecycle
Know the stages of team and team member development
Effective team leadership
Identifying, communicating and agreeing to performance goals
Setting and managing expectations
Delegating effectively to motivate the team
Reviewing team performance
Problems to resolve
Understanding conflict escalation
Dealing with conflict
Using Feedback to enhance performance and motivation
Prices & Dates
What you get
"What do I get on the day?"
Arguably, the most experienced and highest motivated trainers.
Face-to-face training
Training is held in our modern, comfortable, air-conditioned suites.
Lunch, breaks and timing
A hot lunch is provided at local restaurants near our venues:
- Bloomsbury
- Limehouse
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Online training
Regular breaks throughout the day.
Learning tools
In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered on our support forum.
Training formats & Services
Training Formats & Services
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Training manual sample
Below are some extracts from our Team Work manual.
The team lifecycle typically involves five
stages that a team goes through from its formation to its disbandment. By
understanding and effectively managing the team lifecycle stages, leaders can
guide their teams through challenges and ensure successful collaboration and
outcomes.
Team
Lifecycle Stages
- Forming
- Storming
- Norming
- Performing
- Adjourning
1. Forming
This is the initial stage where the team is
formed. Members are introduced, and there’s a lot of excitement and
uncertainty. People are polite and try to understand the team’s goals and their
roles. This stage will also happen when
a new member joins a team.
Example: A new
project team is created in a company to develop a marketing strategy. Team
members meet for the first time, introduce themselves, and discuss their
backgrounds. They are eager but unsure about how they will work together.
2. Storming
During this stage, conflicts and competition
emerge as team members start to express their individual opinions and vie for
positions and recognition. This can lead to tension and disagreements as people
push against boundaries.
Example: The
marketing team starts working on the project, and differences in opinions on
the strategy lead to disagreements. Some members want a digital-focused
approach, while others argue for traditional methods. This causes friction and
some heated discussions.
3. Norming
The team begins to resolve conflicts,
establish norms, and develop stronger relationships. There’s a sense of
cohesion as roles become clearer, and collaboration improves.
Example: The team
discusses their differences and agrees on a balanced marketing strategy that
incorporates both digital and traditional methods. They establish guidelines
for communication and decision-making, leading to better cooperation and mutual
respect.
4.
Performing
At this stage, the team operates efficiently
towards achieving its goals. Members are competent, autonomous, and able to
handle decision-making without supervision. There’s a high level of trust and
collaboration.
Example: The
marketing team is now working seamlessly, each member contributing effectively
to their areas of expertise. They execute their strategy smoothly, meet
deadlines, and achieve their project milestones with high quality and
innovation.
5.
Adjourning
This final stage occurs when the team’s
project is completed, and the team disbands. Members reflect on their
achievements and the experiences they’ve shared, and there’s a sense of
closure. This can also occur if a team
member leaves.
Example: The
marketing project is successfully completed, and the team presents their
results to the company’s leadership. After celebrating their success, the team
members are reassigned to different projects or teams. They take time to
reflect on their learnings and express gratitude for the collaboration.
Tips for
Navigating Each Stage
Forming: Facilitate
introductions, clarify goals, and define roles to help members feel comfortable
and understand their responsibilities.
Storming: Address
conflicts openly, encourage respectful communication, and mediate disagreements
to foster a positive environment.
Norming: Establish
clear norms and guidelines, promote team-building activities, and recognise
individual contributions to strengthen cohesion.
Performing: Empower
team members, delegate tasks effectively, and provide the resources and support
needed to maintain high performance.
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