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Advanced Listening Skills
Advanced Listening SkillsFace to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.
From £495 List price £650
- 1 day Instructor-led workshop
- Courses never cancelled
- Restaurant lunch
Syllabus
Who is this course for?
This one-day course is designed for professionals across all levels, from administrators and assistants to line managers and senior executives.
The course focuses on enhancing your listening skills to improve communication, build stronger relationships, and enhance productivity.
Whether you occasionally struggle with focused listening or simply aim to strengthen work relationships through improved listening skills, this training is relevant for you.
Participants will learn practical techniques for active listening, overcome common barriers, and apply effective strategies, it provides essential tools for enhancing communication and understanding within various professional contexts.
Benefits
Course Syllabus
Introduction to Effective Listening
Importance of listening skills
Types of listening
The role of focused listening
Barriers to Effective Listening
Noise levels
Distractions
Preconceptions
Emotional filters
Principles of Communication
Verbal and non-verbal cues
Active engagement
Reflective listening
Empathetic Listening
Understanding others’ perspectives
Building rapport
Responding with empathy
Techniques for Effective Listening
Paraphrasing
Asking clarifying questions
Non-judgmental listening
Application and Practice
Practical exercises
Real-world scenarios
Feedback and improvement
Action plans
Prices & Dates
What you get
"What do I get on the day?"
Arguably, the most experienced and highest motivated trainers.
Face-to-face training
Training is held in our modern, comfortable, air-conditioned suites.
Lunch, breaks and timing
A hot lunch is provided at local restaurants near our venues:
- Bloomsbury
- Limehouse
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Online training
Regular breaks throughout the day.
Learning tools
In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered on our support forum.
Training formats & Services
Training Formats & Services
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Buy now Public schedule Live
Get On-site/Closed quote
Professional Development range
- All courses
- Professional & Management training
- Professional Development
- Time Management
- Presentation Skills
- Taking Minutes
- Train the Trainer
- Conducting Meetings
- Negotiating Skills
- Problem Solving / Decision Making
- Facilitation and Meeting Skills
- Stress Management
- Emotional Intelligence at Work
- Managing Upwards
- Influencing Skills
- Delegate to Succeed
- Organisational Skills
- Effective Communication Skills
- Being Successful in Interviews
- Handling Pressure and Improving Performance
- Improving Memory with Mind Mapping
- Time Management using Microsoft Outlook
- Public Speaking with Authenticity and Credibility
- Business Writing
- Assertiveness at Work (2 days)
- Building Confidence and Assertiveness at Work
- From Storyboard to Presentation Deck
- Interpersonal Skills
- NLP in a Business Context
- Root Cause Analysis
- Transactional Analysis
- Introduction to Strategy
- Listening Skills
- Managing Wellbeing at Work
- Resilient thinking for peak performance
- Developing Personal Impact & Building Productive Relationships
- Advanced Presentation Skills
- Telephone Techniques
- Proofreading
- Writing for Results
- Cross Cultural Awareness
- Building Confidence at Work and in Life
- Improve your Memory
- Building Rapport
- Developing Powerful Relationships through Digital Networking
- Personal Branding Awareness
- Personal Resilience
- Team Work
- Advanced Negotiation Skills
- Effective Business English
- Business Planning
- Dealing with Imposter Syndrome
- NLP at Work
- Building Confidence and Assertiveness at Work: Level 2
- Stress Management, Resilience - Working from Home
- Time Management, Prioritisation - Working from Home
- Virtual training delivery skills
- Virtual Train The Trainer
- Dealing with Difficult Conversations
- Dealing with Difficult People
- Personal Leadership
- Business Networking Skills Training
- Advanced Listening Skills
- Growth Hacks for Introverted Professionals
- Communication Skills Training for Technical People
- Master the Art of Accuracy and Attention to Detail Training
- Mastering Media Interactions
- Transformative Training Delivery
- Report Writing Mastery: From Beginner to Pro
- Influence, Persuade, Succeed: Empowering your Performance in Business
- Technical Presentation Skills
- Introduction to Workplace Counselling Skills
- Creative Writing For Business
- The Beer Game
- Blogging Essentials
- Professional Development
- Professional & Management training
- ILM Endorsed Courses
ILM Endorsed Courses
Excellent
Duracell UK
Graham L
Presentation Skills
Extremely helpful course. Well paced, never felt bored. No topic felt redundant. Andrew was extremely friendly and engaging. Good level of interaction between presenter and us. I definitely feel more confident after today. Would recommend it to anyone.
Resources
Promotions
Latest Feedback
Latest Tweet
Learning & Development Resources
Soft Skills Blog
- The Power of Active Listening
- Listening Skills in the Workplace
- How to Improve your Listening Skills to be a better Leader
- 10 Key Skills for Successful Managers
- Effective communication - Listening skills
- 5 tips to improve Listening Skills for better Leadership
- 12 Key Skills to Navigate Communication in the Modern World
Infographics
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