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Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

106,604 testimonials available

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Public Schedule Training

612 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

Course From (£) April
2026		 May
2026		 June
2026		 July
2026
 August
2026
 September
2026		 October
2026		 November
2026
 December
2026
 January
2027		 February
2027		 March
2027

Most Popular Courses

Communication Skills for High Pressure Teams, 2 days760Dates on requestDates on request 18 & 19 2 & 3 20 & 21
30 & 31		 19 & 20 27 & 28 17 & 18 24 & 25 19 & 20 22 & 23 18 & 19 23 & 24 17 & 18 23 & 24 18 & 19 21 & 22 17 & 18 22 & 23 18 & 19 24 & 25
Closing the Sale495Dates on requestDates on request 18 19 17 20 17 19 16 18 16 19 16 18 16 18 15 18 15 17 17 19
Successful Sales Closing495Dates on requestDates on request 5 10 7 10 5 10 4 9 5 9 4 9 4 9 4 8 3 8 5 10
Introduction to Sales Negotiation495Dates on requestDates on request 17 1 17 31 17 1 16 1 16 30 16 30 16 5 15 1 15 3 17
Key Account Development495Dates on requestDates on request 5 17 6 17 5 14 4 14 5 14 4 13 4 14 4 13 3 12 5 15
Fundamentals of Selling495Dates on requestDates on request 10 25 10 24 10 24 9 23 9 23 9 23 9 23 7 22 8 22 10 24
Customer Service Excellence495Dates on request 1Dates on request 2 13Dates on request 24 1Dates on request 7 7 18Dates on request
Excellent Account Management446 30 14 29 11 30 9 29 6 28 3 28 2 28 2 27 2 24 7 22 1 22 3 24
Sales Training for Non-Sales Professionals495Dates on request 19 1 18 1 16 30 14 28 14 28 14 28 13 27 14 22 13 20 12 19 15 23
Advanced Successful Selling421 7 11 5 10 6 10 5 10 4 9 5 9 4 9 4 9 4 7 3 8 5 10

Other Sales & Customer Service Training Courses

Advanced Sales Negotiation495Dates on requestDates on request 5 11 6 9 5 6 3 4 2 5 2 4 2 4 4 7 1 3 3 5
Boosting Sales Through Time Management Skills495Dates on requestDates on request 12 16 13 15 12 14 11 14 12 14 11 13 11 15 11 14 10 12 12 15
Customer Care, 2 days760Dates on requestDates on request 11 & 12 23 & 24 9 & 10 23 & 24 10 & 11 24 & 25 9 & 10 23 & 24 8 & 9 26 & 27 9 & 10 25 & 26 9 & 10 22 & 23 7 & 8 21 & 22 8 & 9 22 & 23 10 & 11 24 & 25
Customer Care for the Receptionist495Dates on requestDates on requestDates on request 2 7 31 5 1 4 1 5 30 4 30 4 4 5 1 3 3 5
Customer Complaint Handling 495Dates on requestDates on request 19 30 20 29 19 28 18 28 19 28 18 27 17 24 14 22 11 22 11 24
Customer Relationship Management495Dates on requestDates on request 8 12 8 14 7 12 7 11 7 12 6 11 7 11 5 11 5 10 8 12
Dealing with Complaints and Aggression495Dates on requestDates on request 5 10 7 9 5 10 4 9 5 9 4 9 4 9 4 8 3 8 5 10
Delivering Customer Satisfaction Assertively495Dates on requestDates on request 12 17 13 17 12 14 11 14 12 14 11 13 11 15 11 14 10 12 12 15
Effective Writing for Sales and Marketing Collateral495Dates on requestDates on request 12 17 13 17 12 14 11 14 12 14 11 13 11 15 11 14 10 12 12 15
Influence and Persuasion Skills495Dates on requestDates on request 12 19 13 20 12 19 11 18 12 19 11 18 11 18 11 18 10 17 12 19
Introduction to Successful Selling446 7 22 8 22 7 21 7 20 7 20 5 22
Managing Customer Care495Dates on requestDates on request 19 22 20 22 19 21 18 21 19 21 18 20 18 21 18 20 17 19 19 22
Mastering Customer Interactions: Excellence in Email and Telephone Communication 495Dates on requestDates on request 29 6 29 5 28 4 28 5 28 4 27 4 22 4 21 3 19 5 19
Mastering the Art of Closing Incoming Calls495Dates on requestDates on request 18 6 16 5 14 4 14 5 14 4 13 4 15 6 14 1 12 2 15
Maximising Sales on the Phone495Dates on requestDates on request 8 18 8 17 7 17 7 16 7 16 6 16 7 16 6 15 5 15 9 17
Powerful Sales Presentations750Dates on requestDates on request 8 1 8 31 7 1 7 1 7 30 6 30 7 5 6 1 5 3 9
Professional Receptionist495Dates on requestDates on request 17 30 17 29 17 28 16 28 16 28 16 27 16 24 15 22 15 22 17 24
Profitable Sales through Effective Planning & Prioritisation495Dates on requestDates on request 18 1 17 30 17 28 16 28 16 28 16 27 16 23 15 22 15 22 17 24
Sales Effectiveness495Dates on requestDates on request 30 3 29 3 28 3 28 6 28 9 27 10 24 12 22 15 22 18 24
Sales Leadership Training: Empower Your Sales Team for Success, 2 days760Dates on requestDates on request 15 & 16 9 & 10 30 & 31 24 & 25 14 & 15 8 & 9 29 & 30 23 & 24 14 & 15 7 & 8 28 & 29 22 & 23 15 & 16
Unlocking Business Potential with Customer Profiling495Dates on requestDates on request 11 16 9 15 6 14 3 14 2 14 2 13 2 15 5 14 1 12 3 15
Writing Sales Proposals495Dates on requestDates on request 8 7 8 5 7 4 7 5 7 4 6 4 7 4 5 3 5 5 8
Course From (£) April
2026		 May
2026		 June
2026		 July
2026
 August
2026
 September
2026		 October
2026		 November
2026
 December
2026
 January
2027		 February
2027		 March
2027

Courses

Featured

Customer Service Excellence

Excellent Account Management

Fundamentals of Selling

Introduction to Successful Selling

Selling Skills (2 days)

Sales Programme

Customer Relationship Management

Customer Care

Sales Effectiveness

Introduction to Sales Negotiation

Advanced Sales Negotiation

Advanced Successful Selling

The Business of Hospitality

Intuitive Sales Skills

Closing the Sale

Influence and Persuasion Skills

Dealing with Complaints and Aggression

Customer Care for the Receptionist

Maximising Sales on the Phone

Writing Sales Proposals

Introduction to Marketing

Communication Skills for High Pressure Teams

Sales Skills for Sales Support and Customers

Managing Customer Care

Powerful Sales Presentations

Customer Complaint Handling

Professional Receptionist

Successful Sales Closing

Profitable Sales through Effective Planning & Prioritisation

Sales Training for Non-Sales Professionals

Key Account Development

Delivering Customer Satisfaction Assertively

Effective Writing for Sales and Marketing Collateral

Unlocking Business Potential with Customer Profiling

Sales Leadership Training: Empower Your Sales Team for Success

Boosting Sales Through Time Management Skills

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Mastering the Art of Closing Incoming Calls

Profit-Driven Sales & Cash Flow Strategies

Further courses

Contact us for more information.

Developing Major Accounts

Essential Selling Skills

New Business Prospecting

Sales Manager Development

Relaxed, focussed training venues

  • 98.5% Recommmendation Rate
  • Courses never cancelled
  • Restaurant Lunch with all STL Venues
  • Easy online booking / rescheduling
  • 13 month schedule
  • 24 months support
  • Attendance Certificate
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

106,604 testimonials available

Thread Software

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Tim Nightingale,
Product Consultant

Slightly increase knowledge of the specific areas we as a company focus on.

Selling Skills (2 days)

Farrat Isolevel Ltd

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Georgie Scott,
Business Development Executive

I thought it was great and will take a lot from the sessions and apply to my sales role to do better for my self and my company.

Selling Skills (2 days)

Clear Bank

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Flynn Brien,
Business Development Representative

Really engaging

Fundamentals of Selling

Thread Software

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Martin Wright,
Product Consultant

Very good training and the trainer was excellent

Selling Skills (2 days)

More testimonials

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Learning & Development Resources

Soft Skills Blog Posts

Infographics

Customer Service - Why it Matters to Sales and How to Improve

Customer Service - Why it Matters to Sales and How to Improve

Customer Service Excellence - Infographic

Customer Service Excellence - Infographic

Sales & Customer Service Training Public Schedule Events

Introduction to Successful Selling 7 Apr 2026 - £446, 8 Jun 2026 - £495, 7 Aug 2026 - £495, 7 Oct 2026 - £495, 7 Dec 2026 - £495, 5 Feb 2027 - £495, and 11 more events
Advanced Successful Selling 7 Apr 2026 - £421, 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, and 27 more events
Excellent Account Management 30 Apr 2026 - £446, 29 May 2026 - £495, 30 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, and 28 more events
Customer Service Excellence 1 May 2026 - £495, 13 Jul 2026 - £495, 24 Sep 2026 - £495, 7 Dec 2026 - £495, 18 Feb 2027 - £495, 3 May 2027 - £495, and 6 more events
Sales Training for Non-Sales Professionals 19 May 2026 - £495, 18 Jun 2026 - £495, 16 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, 14 Oct 2026 - £495, and 26 more events
Advanced Sales Negotiation 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 26 more events
Successful Sales Closing 5 Jun 2026 - £495, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 25 more events
Dealing with Complaints and Aggression 5 Jun 2026 - £495, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 25 more events
Key Account Development 5 Jun 2026 - £495, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 25 more events
Customer Relationship Management 8 Jun 2026 - £495, 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, and 25 more events
Writing Sales Proposals 8 Jun 2026 - £495, 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, and 25 more events
Powerful Sales Presentations 8 Jun 2026 - £750, 8 Jul 2026 - £750, 7 Aug 2026 - £750, 7 Sep 2026 - £750, 7 Oct 2026 - £750, 6 Nov 2026 - £750, and 25 more events
Maximising Sales on the Phone 8 Jun 2026 - £495, 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, and 25 more events
Fundamentals of Selling 10 Jun 2026 - £495, 10 Jul 2026 - £495, 10 Aug 2026 - £495, 9 Sep 2026 - £495, 9 Oct 2026 - £495, 9 Nov 2026 - £495, and 24 more events
Customer Care 11 Jun 2026 - £800, 9 Jul 2026 - £793, 10 Aug 2026 - £760, 9 Sep 2026 - £750, 8 Oct 2026 - £750, 9 Nov 2026 - £750, and 25 more events
Unlocking Business Potential with Customer Profiling 11 Jun 2026 - £495, 9 Jul 2026 - £495, 6 Aug 2026 - £495, 3 Sep 2026 - £495, 2 Oct 2026 - £495, 2 Nov 2026 - £495, and 25 more events
Influence and Persuasion Skills 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, and 24 more events
Delivering Customer Satisfaction Assertively 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, and 24 more events
Boosting Sales Through Time Management Skills 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, and 24 more events
Effective Writing for Sales and Marketing Collateral 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, and 24 more events
Sales Leadership Training: Empower Your Sales Team for Success 15 Jun 2026 - £800, 30 Jul 2026 - £771, 14 Sep 2026 - £750, 29 Oct 2026 - £750, 14 Dec 2026 - £750, 28 Jan 2027 - £750, and 14 more events
Professional Receptionist 17 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, and 24 more events
Introduction to Sales Negotiation 17 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, and 24 more events
Profitable Sales through Effective Planning & Prioritisation 18 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, and 24 more events
Mastering the Art of Closing Incoming Calls 18 Jun 2026 - £495, 16 Jul 2026 - £495, 14 Aug 2026 - £495, 14 Sep 2026 - £495, 14 Oct 2026 - £495, 13 Nov 2026 - £495, and 24 more events
Closing the Sale 18 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, and 24 more events
Communication Skills for High Pressure Teams 18 Jun 2026 - £800, 20 Jul 2026 - £782, 19 Aug 2026 - £751, 17 Sep 2026 - £750, 19 Oct 2026 - £750, 18 Nov 2026 - £750, and 24 more events
Managing Customer Care 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, and 24 more events
Customer Complaint Handling 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, and 25 more events
Mastering Customer Interactions: Excellence in Email and Telephone Communication 29 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 28 Oct 2026 - £495, 27 Nov 2026 - £495, and 24 more events
Sales Effectiveness 30 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 28 Oct 2026 - £495, 27 Nov 2026 - £495, and 23 more events
Customer Care for the Receptionist 2 Jul 2026 - £495, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, 30 Nov 2026 - £495, and 24 more events

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