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Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.
From £495 List price £650
- 1 day Instructor-led workshop
- Courses never cancelled
- Restaurant lunch
Syllabus
Who is this course for?
This one-day course is specifically designed for Personal Assistants (PAs) and Executive Assistants (EAs) who want to enhance their management capabilities.
Whether you’re new to the role or an experienced PA/EA, this program caters to your professional growth. It’s ideal for those seeking practical skills to excel in their dynamic roles within a business environment.
Benefits
Strategic Skills Enhancement: Learn how to navigate your unique position within the management team. Understand the critical role of PAs and EAs in organisational success.Effective Communication: Develop assertiveness, and feedback delivery skills.
Communicate confidently and professionally with colleagues and stakeholders.
Organisational skills: Master prioritisation, planning, and delegation techniques.
Team Building and Motivation: Assess team dynamics, encourage team members, and foster a collaborative work environment.
Strengthen your ability to lead and motivate others.
Course Syllabus
Effective Management
Principles of Managing People
Elements of Successful Management
Setting SMART Objectives
Evaluating team dynamics
Time Management
Prioritisation: Distinguishing between important and less critical tasks.
Effective time management tools
Motivation and Delegation
Understanding motivation and teamwork
Learning how to effectively delegate tasks
Mastering Communication Skills
Communication styles
Assertiveness techniques
Constructive feedback delivery
Active listening and questioning
Action Planning
Create a tangible action plan with next steps
Prices & Dates
What you get
"What do I get on the day?"
Arguably, the most experienced and highest motivated trainers.
Face-to-face training
Training is held in our modern, comfortable, air-conditioned suites.
Lunch, breaks and timing
A hot lunch is provided at local restaurants near our venues:
- Bloomsbury
- Limehouse
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Online training
Regular breaks throughout the day.
Learning tools
In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered on our support forum.
Training formats & Services
Training Formats & Services
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Learning & Development Resources
Soft Skills Blog
- 10 Key Skills for Successful Managers
- 10 Tips For Simpler, Faster Email Management
- 4 steps to leadership success
- 5 Key Stages to a High Performing Team
Infographics
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