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Face to face / Online closed & onsite training. Restaurant lunch included at STL venues.
- 1 day Instructor-led workshop
Syllabus
Who is this course for?
This course is designed for Leaders at the department level and senior leaders who wish to know where to focus their efforts to gain maximum buy-in from followers to create a high-performance culture.
Benefits
This high-impact programme will give leaders an insight into the key qualities admired and desired by followers.It also provides the factors that inspire trust and will help Leaders to define their own authentic leadership style.
Course Syllabus
Why Should anyone follow you?
The 4 Key Qualities admired in Leaders from Kouzes and Posner
5 Essential Practices to Inspire others
Building Trust
Introducing the Trust Bank
13 Trust Behaviours
Values and Beliefs
The Iceberg Model
Identifying your own values
The impact of communication
The Moral Maze
The line between professional and private life
Establishing a moral compass
Reputation and impact
Authentic Leadership
The Authentic Leadership Questionnaire
Leadership and Courage
Your Leadership brand and the shadow you cast
What you get
"What do I get on the day?"
Arguably, the most experienced and highest motivated trainers.
Face-to-face training
Training is held in our modern, comfortable, air-conditioned suites.
Lunch, breaks and timing
A hot lunch is provided at local restaurants near our venues:
- Bloomsbury
- Limehouse
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Online training
Regular breaks throughout the day.
Learning tools
In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered on our support forum.
Training formats & Services
Training Formats & Services
Training formats available
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Learning & Development Resources
Soft Skills Blog
- Leader or Manager? The Key to Successful Leadership
- Authentic Leadership - Tips to Improve your Style
- Five Strategies to Build Trust in a Remote Team
- Action Centred Leadership: An Introduction
- 3 Powerful Leadership Habits
- Leadership Development: 5 Practices of Exemplary Leadership
- Empowering People to Optimise Performance
Training manual sample
Below are some extracts from our High Performance Leadership - Leading by Example manual.
High Performance Leadership - Leading by Example
Why Should Anyone Follow You?
Leadership is not just about holding a position of
authority; it’s about earning the trust and respect of those you lead. People
follow leaders who inspire them, who they believe in, and who they trust. To be
a leader worth following, you must embody qualities that resonate with your
team and demonstrate a commitment to their growth and well-being.
The 4 Key Qualities Admired in Leaders from Kouzes and
Posner
According to Kouzes and Posner, the four key qualities
admired in leaders are:
- Honesty:
Being truthful and transparent builds trust.
- Forward-Looking:
Having a clear vision for the future inspires others.
- Competent:
Demonstrating expertise and capability instils confidence.
- Inspiring:
Motivating and energising others to achieve their best.
5 Essential Practices to Inspire Others
- Model
the Way: Lead by example and set the standard for others to follow.
- Inspire
a Shared Vision: Communicate a compelling vision that aligns with the
values and aspirations of your team.
- Challenge
the Process: Encourage innovation and be willing to take risks to
improve.
- Enable
Others to Act: Foster collaboration and build trust, empowering others
to take initiative.
- Encourage
the Heart: Recognise and celebrate the contributions and achievements
of your team.
Building Trust
Trust is the foundation of effective leadership. Without
trust, it’s challenging to lead a team towards success.
Introducing the Trust Bank
The Trust Bank is a metaphor for the trust you build with
your team. Every positive interaction is a deposit, while negative interactions
are withdrawals. Maintaining a positive balance is crucial for sustaining
trust.
13 Trust Behaviours
- Talk
Straight: Be honest and transparent.
- Demonstrate
Respect: Show consideration for others.
- Create
Transparency: Share information openly.
- Right
Wrongs: Address mistakes promptly.
- Show
Loyalty: Support your team members.
- Deliver
Results: Meet commitments and achieve goals.
- Get
Better: Continuously improve and develop.
- Confront
Reality: Face challenges head-on.
- Clarify
Expectations: Ensure everyone understands their roles and
responsibilities.
- Practice
Accountability: Hold yourself and others accountable.
- Listen
First: Understand before seeking to be understood.
- Keep
Commitments: Follow through on promises.
- Extend
Trust: Show faith in others’ abilities.
Values and Beliefs
Understanding your values and beliefs is essential for
authentic leadership.
The Iceberg Model
The Iceberg Model illustrates that our visible behaviours
are driven by underlying values and beliefs. To lead effectively, you must
understand and align your actions with your core values.
Identifying Your Own Values
Reflect on what matters most to you and how these values
influence your decisions and actions. This self-awareness is crucial for
consistent and authentic leadership.
The Impact of Communication
Effective communication is vital for conveying your values
and building trust. Be clear, consistent, and open in your interactions to
foster a positive and transparent environment.
The Moral Maze
Navigating the line between professional and private life
can be challenging for leaders.
The Line Between Professional and Private Life
Maintaining a balance between your professional
responsibilities and personal life is essential. Set boundaries to ensure you
can fulfil both roles effectively.
Establishing a Moral Compass
Your moral compass guides your decisions and actions. Define
your ethical principles and adhere to them, even when faced with difficult
choices.
Reputation and Impact
Your reputation as a leader is built on your actions and
decisions. Consider the long-term impact of your behaviour on your team and
organisation.
Authentic Leadership
Authentic leadership is about being true to yourself and
leading with integrity.
The Authentic Leadership Questionnaire
This tool helps you assess your authenticity as a leader.
Reflect on your strengths and areas for improvement to enhance your leadership
effectiveness.
Leadership and Courage
Leading with courage means making tough decisions, standing
up for your values, and taking risks to achieve your vision.
Your Leadership Brand and the Shadow You Cast
Your leadership brand is the perception others have of you.
Be mindful of the shadow you cast and strive to leave a positive and lasting
impact on those you lead.
What are some real-world examples of authentic
leadership?
Authentic leadership is characterised by integrity,
transparency, and a genuine connection with others. Here are some notable
examples:
- Nelson
Mandela: Mandela’s leadership during and after his imprisonment
exemplified authenticity. He remained true to his values of equality and justice,
fostering reconciliation in South Africa1.
- Oprah
Winfrey: As a media mogul and philanthropist, Oprah has consistently
used her platform to empower and uplift others. Her transparency and genuine empathy have made a
significant impact on society2.
- Martin
Luther King Jr.: King led the Civil Rights Movement with unwavering
commitment to his values of non-violence and equality. His speeches and actions inspired millions and brought
about significant social change3.
- Eleanor
Roosevelt: As First Lady, Roosevelt was a champion for human rights
and social justice. Her authentic leadership style was evident in her advocacy
for the underprivileged and her role in drafting the Universal Declaration
of Human Rights3.
- Steve
Jobs: The co-founder of Apple, Jobs was known for his visionary
leadership and commitment to innovation. Despite his sometimes controversial management style, his
authenticity in pursuing his vision transformed the tech industry3.
These leaders have demonstrated that authentic leadership
involves staying true to one’s values, fostering trust, and inspiring others
through genuine actions and integrity.
By embodying these principles and practices, you can become
a high-performance leader who inspires and empowers others to achieve their
best.
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