Behind every successful business are hardworking managers and staff who push companies to new heights.

The achievements of corporations are often looked at in terms of output, sales and share prices, although it is the workers, from the smaller cogs to the managing director, that help to make or break your company. As the global economy dips further into the recession, you may be under pressure to meet targets and perform extremely well in your role in order to attract more trade. Workers are often well versed on the daily requirements of their job descriptions and how sufficiently completing projects can increase the success of their employer.

However, as well as installing good business sense in colleagues, it is becoming more common for managers to improve the working relationships among their workers in order to get the best from them. Often termed Emotional Intelligence, this professional skill area sees you learning the best ways to forge bonds between you and your staff, so your team is performing at its most efficient. This is a skill that can be taught and learn - for more information, please see our emotional intelligence work courses.

Training courses are a good way to get started and can arm you with extra knowledge that may help to improve the communication among your workforce. UK workers have some of the longest working hours in Europe and it is imperative that your hardworking staff feel valued and respected by their employers and colleagues. Courses can help expand your skills when managing your staff by revealing how different kinds of people react to workplace situations.

This can help give you a larger repertoire of knowledge when you are tasked with putting together a new team to work on projects. You may also like to learn about how emotions, such as stress, manifest in your workers so you can deal with potentially tricky circumstances well before they occur.

As well as seeing the impact of emotional situations on others, you may also like to investigate how you respond in similar scenarios. Examining your own reactions and how you can drive challenging feelings in a positive direction may help you to expand your management skills and consequently lead a strong team.

An important part of communication among team members can often be what is not said. Quite often managers will hear their staff agreeing to carry out a certain task and they may be confused when this is not completed satisfactory or within the time limits given. Professional Skills courses can help you identify clues in your employees' body language that may give hints to how confidence they feel in completing tasks you have set out for them.

Gaining an understanding into how people are feeling based on how they are sitting, or standing can assist you in gauging their thoughts on the job ahead. If you sense an issue due to an employee's body language, you may be able to stamp out problems before they occur. Another important trait that can help you lead strong teams is effective listening skills. Teams are often made up of a mix of characters with some employees tending to be more dominant than others.

In order to make sure that all members of a group are able to put forward their opinion, it is essential that managers are equipped with listening skills that can pick up cues from those wishing to get their point across. This can help in the management of different characters that you encounter in the workplace and may help you and your company to succeed.

For more information on how to manage teams well and efficiently, have a look at the full range of our leadership development courses London.