98.7% Of all customers recommend us, we're so confident about our results we publish all reviews and stats
View Live Stats View ReviewsPrevious article Next article Microsoft Office articles
What Is Follow-up Training? And Does Your Company Need It?
Sat 12th March 2011
Follow-up training is not only requested very often, it should be considered as an essential element of the training course itself. After all, it will always take longer than the duration of the course for everything to sink in, and to use everything that has been taught in a practical, day to day way. Here are three types of follow-up training that your company may need, and may want to look for when making that booking:
1. Provision of a drop-in surgery
This is one of the most essential elements of follow-up - where you can come knocking on the training company's door to ask for help or clarification for an agreed time period, after the formal training has finished. The drop-in needn't be an actual physical place for you to go to (after all, how many of us would have the time?) but rather an open means of communication between the people who have completed the training, and the company who provided it. Very often, we will return to our desk and not remember the sequence of clicks that we were trained on in the new software, or the different steps you were taught to improve your time management.
A good training company will not only provide the drop-in option, but also encourage it, whether it's questions they can answer through email or in person. If they have done their job properly, after all, they know that there may only be a couple of points to clear up after the training, and it should be no inconvenience to them to do so.
2. Training materials you can keep
Some training companies may hand out very useful material, websites and books during the course, but good follow-up would mean allowing you to either purchase the book, access the manual online via the website, or have copies of the training notes. This is usually standard practise, yet the onus is still on you to remember to take the training materials with you! Let's face it, some training will be mandatory for you as part of your job, may not be exciting for you, and you can't wait to get out at the end of the session, but unless you keep the training materials, you'll have no future reference to brush up on your new knowledge.
3. Return courses
If, for example, a group have been trained as a whole and one or two people are stills struggling to grasp what they were trained on, a good follow-up would be to send anyone having these problems for some follow-up training, tailored to the points that they are finding more difficult. It's a bit much to expect this for free from a training company, but they should offer it, at least - and also be able to liaise with you in the future to plug any gaps in the training.
Overall, it's very difficult to see how follow-up training in some form would never be needed - the chances are that you will, you should take it, and also investigate before booking the training if it's going to be made available to you. You'll be glad you did!
Author is a freelance copywriter. For more information on training company, please visit https://www.stl-training.co.uk
Original article appears here:
https://www.stl-training.co.uk/article-1519-what-is-followup-training-and-does-your-company-need-it.html
London's widest choice in
dates, venues, and prices
Public Schedule:
On-site / Closed company:
TestimonialsKao (UK) Limited
Global Merchandiser Alasdair Hail Managing Teams Remotely The Course content was varied, with good interaction across quizes/online links & breakout sessions and kept my attention throughout the day. aspects of the day were more important than others. i felt the afternoon session had more valuable feedback. good pacing able to give time to digest & share information being received. CGG SERVICES UK LIMITED
Junior Creative Digital Designer, Subsurface Imaging Chyna Stewart Effective Communication Skills A very helpful and informative course. Various areas of communication were explored, there was an example everyone could relate too and it was clear and easy to understand. I would highly recommend this course, I have learned a lot - I can't wait to put it into practice. Thank you. Ashurst
Strategy Manager Hem Mehta Excel Intermediate I would suggest that STL have a couple more training venues in central London and also ensure that the STL courses rank higher up in the Google search. When I started to look for excel training, I inputted 'excel short course in London' and STL did not feature until 3/4 of the way down the page. Its a great course and very well run. Try to ensure that it appears in the top five. |
PUBLICATION GUIDELINES