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Forum home » Delegate support and help forum » Microsoft Outlook Training and help » Removing delegate account access
Removing delegate account access
Resolved · Low Priority · Version 365
Fri 11 Mar 2022, 16:42Delegate Ruth said...
Ruth has attended:
Excel Advanced course
Removing delegate account access
Hello
I still have access to a colleague's email account from when she was on maternity leave; so can see her emails if I click on her name in my inbox and her calendar automatically appears on my calendar view. Could you tell me how to remove this please?
Thanks
Ruth
Mon 14 Mar 2022, 08:30Trainer Dennis said...
RE: Removing delegate account access
Hi Ruth
In Outlook try the following:-
FILE tab
INFO
Account Settings, Account Settings
This will open a dialog box with all the accounts outlook is connected to. From here you should be able to find your colleague's account select it and click REMOVE.
Please note this will remove/delete their account from your computer , to set it back up again you will need their passwords etc.
I hope this helps
Dennis
Thu 17 Mar 2022, 06:38Delegate Ruth said...
RE: Removing delegate account access
Hi Dennis
Thanks for replying. So when I click on the account settings under "email accounts" I only see myself. However, my colleague appears on my calendar and also has her own tab under my inbox. I can't put screenshots in here... is there a way I can send you screenshots of what I'm seeing?
Many thanks
Ruth
Fri 18 Mar 2022, 12:28Trainer Dennis said...
RE: Removing delegate account access
Hi Ruth
Please email info@stl-training.co.uk and mark for my attention and the team will pass it on.
Regards
Dennis
Sun 27 Mar 2022, 18:41Trainer Marius said...
RE: Removing delegate account access
Hi Ruth,
To remove another's mail account and calendar from your Outlook, you need to do the following:
- Click File - Info - Account Settings - Account Settings
- In the pop-up window, click Change
- Click More Settings at the bottom of the new box
- Select the Advanced tab in the next box
- If you see your colleague's name in the field labelled "Open these additional mailboxes", select it, then click Remove.
This should remove their mailbox and calendar from your Outlook.
If their calendar still shows, you might try right-clicking it and deleting it.
Plan B:
- Open the Control Panel in Windows, then go to Mail(Microsoft Outlook).
- Select Show Profiles.
- If your colleague's profile is in this list, you can delete it.
If this doesn't work, please let us know!
Kind regards
Marius Barnard
STL
Sun 27 Mar 2022, 18:44Trainer Marius said...
RE: Removing delegate account access
Hi Ruth,
To remove another's mail account and calendar from your Outlook, you need to do the following:
- Click File - Info - Account Settings - Account Settings
- In the pop-up window, click Change
- Click More Settings at the bottom of the new box
- Select the Advanced tab in the next box
- If you see your colleague's name in the field labelled "Open these additional mailboxes", select it, then click Remove.
This should remove their mailbox and calendar from your Outlook.
If their calendar still shows, you might try right-clicking it and deleting it.
Plan B:
- Open the Control Panel in Windows, then go to Mail(Microsoft Outlook).
- Select Show Profiles.
- If your colleague's profile is in this list, you can delete it.
If this doesn't work, please let us know!
Kind regards
Marius Barnard
STL
Sun 3 Apr 2022: Automatically marked as resolved.
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