Access

Hello Lita,

My name is Greg Eze and I am one of the trainers at BEST.

From the information that you have been given us, I think the problem is that you (maybe) are trying to incorporate the mail merge facility. When your clients receive the email, they have not got the data source, therefore Word is trying to look for it. The questions is do your client have access to MS Access? (some companies prohibit this so that databases are not created all over the place).

Is it possible to send us some screenshots with some explanation on what happens when you send the email to the clients? We would need a further look at this before giving you a more precise answer.

I hope this helps a little.

Thank you

Greg Eze
BEST STL Training