Mail Merge

Hi Gary,

Thank you for your question.

In order to use the Mail Merge feature, you need to switch it on under the TOOLS menu > Letters and Mailings > Mail Merge Wizard

On the Mail Merge Wizard, following the 6 steps to choose Document Type,
Starting Document,
create/use exisitng Recipients list (including list from Outlook,
Write Your Letter by inserting the appropriate fields,
Preview Your Letters by selecting appropriate recipients then finally complete the merge by choosing the methods Print / Email / make new letters

I hope this is useful to you.

Kind regards,

Katie Woo
Microsoft Certified Trainer