managing conflict

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Forum home » Delegate support and help forum » Professional and Management support » Managing conflict

Managing conflict

resolvedResolved · Low Priority · Version 2016

Joanne has attended:
Managing Change course

Managing conflict

I am struggling with a conflict of personality in a particular office and I require some tools to manage this situation ...

RE: Managing conflict

Hi Joanne,

could you supply some further details on the conflict. Who is involved, what the subject of conflict is and what you would like as an outcome.
Key goals to manage conflict are communication with collaboration as the goal.

Thanks
Greg


 

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