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Step 1: Choose courses

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Remove	Add people	Details		Price
Remove	Add another person	Wed 21 May, 2025 Delivering Customer Satisfaction Assertively	Online Classroom	495.00
Remove	Add another person	Thu 2 Oct, 2025 Facilitation Skills – Level 2	Online Classroom	495.00
Remove	Add another person	Fri 11 Jul, 2025 Public Speaking with Authenticity and Credibility	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Mon 7 Apr, 2025 Time Management using Microsoft Outlook	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Thu 6 Mar, 2025 Facilitation Skills – Level 1	Online Classroom	495.00
Remove	Add another person	Tue 26 Aug, 2025 Interpersonal Skills	Online Classroom	495.00
Remove	Add another person	Thu 13 Mar + Fri 14 Mar, 2025 Customer Care	Limehouse Room Ph2-PD	789.00
Remove	Add another person	Thu 19 Jun, 2025 Effective Writing for Sales and Marketing Collateral	Online Classroom	495.00
Remove	Add another person	Fri 1 Aug, 2025 Time Management	Online Classroom	385.00
Remove	Add another person	Fri 31 Oct, 2025 Customer Complaint Handling	Bloomsbury Room Ph2-PD	495.00
Subtotal				5,134.00
+ vat @ 20%				1,026.80
Total GBP inc. VAT				6,160.80

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Terms and conditions

Rescheduling and Cancellation terms:

We believe these to be the best terms in the UK by far. We will beat any better.

Confirmed booking with agreed dates 17 working days or more before course 16-10 working days before course 9-6 working days before course 5-1 working days before course Same day rescheduling

Cancellation fee * 10% 45% 70% 100% 100%

Re-scheduling fee 10% 25% 50% 50% 60%

* All cancellations must be received in writing by emailing info@stl-training.co.uk