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Professional & Management Professional Development Soft Skills

How to get rid of nerves during your Presentation

You are not alone!

It’s time to stand up in front of your clients, customers, business partners, project team or training delegates to convey everything you know to an audience. They will be hanging on your every word.

Maybe you are contemplating a job interview or have been persuaded to make a speech at a wedding reception to hundreds of guests.

So why are you shaking, scared, sweating, feeling ill, or even losing sleep?

Perhaps you fear making mistakes, forgetting what to say or losing your train of thought. Could it be the possibility of an aggressive audience ‘grilling’ you; ‘picking holes’ in your argument, not liking you, not laughing at your jokes or being unable to answer their probing questions?

Presentation skills training courses London

Don’t be afraid! It’s not just you.

Firstly, we all possess the fight or flight response which stems from the amygdala in our brain, detecting fear of things out of our control and our emotions, including anxiety.

Secondly, The Book of Lists reports the Top Ten Human Fears as:

  1. Speaking before a Group
  2. Heights
  3. Insects and bugs
  4. Financial problems
  5. Deep water
  6. Sickness
  7. Death
  8. Flying
  9. Loneliness
  10. Dogs

As Jay Leno quipped, “I guess we’d rather be in the casket than delivering the eulogy.”

Public speaking is also the number-one fear for Americans, with death at number five, and loneliness at seven, which could mean that most are less afraid of dying alone than making fools of themselves in front of others. Further facts and figures about public speaking show just how widespread this fear is.

So, what can you do about it?

In my experience as a seasoned trainer and teacher, the key to efficient, successful presenting is preparation. Unless I am fully knowledgeable about my topic (for example attending presentation skills training London), with associated notes and visuals and have made time to practise my delivery, I invariably suffer from nerves.

To improve your performance, prepare thoroughly;

  • Establish a clear purpose; what do you want your audience to Do, Decide or Know?
  • Research your topic; consolidate key facts and figures
  • Find out about your audience; their background, knowledge and experience
  • Anticipate 5-10 ‘killer’ questions that could arise; include responses in your presentation to reduce the prospect of being challenged by a hostile attendee.
  • Assemble notes and visuals
  • Give yourself time to set up in advance and check any technology on your stage
  • Consider techniques such as mindfulness and visualisation to relax and calm your nerves

Prevent nerves. STL London presentation training

Practise repeatedly

  • Rehearse your opening ‘Hook’ to capture attention from the outset and learn it off by heart. Rhetorical questions or shocking statements can make people sit up and take notice
  • Deliver with a strong voice, assertive tone and varied intonation; don’t forget to breathe
  • Display confident body language, posture and appropriate gestures
  • Share eye contact with the whole audience; smile occasionally
  • Finish strongly with a Clear, Relevant & Memorable message for the audience to take away.

Finally, remember that you are ‘on stage’ on merit and, for the duration of this presentation, you are the boss!

Categories
Leadership Development Management Training Professional Development

How Heuristics can improve your Decision Making

Decision making – is it mind over matter?

How can we decide?

Use heuristics to make decision making easier
Decision making can be difficult, so use heuristics to help

German psychologist, Gerd Gigerenzer, identified ‘heuristics’ as tools for smart decision making in times of uncertainty. Allied to intuition, he argues, it is the subconscious mind which decides what our choice will be, given the overwhelming number of options available to us.

What are heuristics?

Heuristics are an efficient, cognitive process, conscious or unconscious, which tend to ignore part of the information available to us. This saves time and effort when making decisions. Some believe that this implies a greater degree of error than those decisions made by ‘reason’. They will ask when the rational models are not being met, “which heuristics are being used in which situation? (for there are many)” and “when should people rely on a given heuristic rather than on a complex strategy to solve problems?

Gigerenzer reviewed research, testing formal models of heuristic inference, including those in business organisations, healthcare, and legal institutions. This research indicated that individuals and organisations often rely on simple heuristics in an adaptive way. By ignoring part of the information, we are led to more accurate judgements.

How heuristics sway your decisions?

Big business uses these filter methods, becoming adept at marketing that will urge us to make a decision in their favour. Usually by adding an option which the mind will have to dismiss. For example:

a) overwhelming in choices to be made

b) not at all useful when compared to the other choices

Dan Ariely explains this in more detail in his video:

Are we in control of our decisions? | Dan Ariely

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Check-in with intuition

Even if we are sure our reasonable analyses have led us to the best decision, it is still worth checking on our intuition before we act – that warm feeling or tingle when something ‘feels’ right. If not, the unconscious can “sabotage” anything which does not sit comfortably with us. Since the unconscious mind is the arbiter over what decisions we make, we would be wise to be open to collaboration with it. If we assume that the body is made up of millions of intelligent cells, we can ask our subconscious to assist us in coming to a decision.

An unconscious collaboration

Try this technique when you have one of two choices to make:

  • Stand with your feet shoulder width apart
  • Hold out your hands, palms upwards, as if you are receiving a gift
  • Now visualise each choice, one in the left hand, the other in the right
  • State to yourself: “This option in my left hand is the right course of action”
  • If the hand raises slightly, it is indicative of a positive response. If it drops, the option is negative
  • Then do the same with the other hand.

You now have a decision based on intuitive responses. This can also work if you stand upright and imagine a light passing through the top of your head and down the spine.

  • Think of situation #1 and state to yourself “this option will serve me in the best way”
  • If you have visualised clearly, the body leans forwards (yes); backwards (no)
  • Do the same with option #2

This is how the unconscious can support a decision. These are valuable additions to our repertoire of skills in effective decision making. They can boost productivity and performance. Whereas we may have procrastinated before in uncertainty, now we have techniques to help us choose with greater confidence.