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Hints & Tips Management Training Professional Development Soft Skills

Manage Stress and Relieve Anxiety with Circles of Influence

How To Accept The Things We Cannot Change

The ability to manage our own stress levels is a wonderful thing, but we need to approach it with realistic aims. It is extremely helpful to acknowledge straight away that some sources of stress in our lives are unavoidable – for example, economic downturns or the loss of a family member.

Sometimes, the best way to manage your stress levels is to simply accept things as they are. This might not sound easy, but in the long term, it will be easier than trying to fight something that you can’t do anything about.

But how can we do this? In this article, we will explore approaches for managing stress using a technique called the “circles of influence.”

Circles of Concern and Circles of Influence

In a nutshell, don’t try to control the uncontrollable! Many stressful things in life are totally beyond our control, so why waste our time and energy letting them get to us?

Much better to focus on the things we can do something about! In his book The 7 Habits of Highly Effective People, Stephen Covey explained the concept of Circles of Concern and Circles of Influence.

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What is within your control?
We all have concerns in our lives, either at work or at home. Where do we keep them? In our very own circle of concern.

Some of these concerns are totally beyond our control and we can do absolutely nothing about them. However, if we look closely enough at our circle of concern, there will be some concerns which we can do something about – if we want to!

All we need is determination and a bit of blood, sweat and tears. These concerns, which can be reduced or even eliminated, live in a smaller circle within the circle of concern – it’s called the circle of influence.

The question is, where do you choose to focus your time and energy? Some people choose to spend their time in the circle of concern, endlessly complaining about concerns about which they can do absolutely nothing.

Covey calls them ‘reactive’ people.

They have created a trough of self-pity for themselves, in which they love to wallow. They claim to be victims and blame everyone else – you did this to me, it’s not my fault! They ignore the concerns they could act upon and their circle of influence gets smaller.

He also identifies ‘proactive’ people, those who focus their time and energy in their circle of influence, dealing with the concerns they can do something about and changing their lives for the better. Then, having dealt with their immediate concerns, they take another look at the concerns which they previously thought were insurmountable.

They ask around, gathering advice and knowledge – perhaps someone else has fixed a similar problem before? If so, how – and if they can do it, so can I! Their positive energy and attitude causes their circle of influence to expand outwards, consuming the circle of concern.

Conclusion

We should all be trying to manage our stress levels, but at the same time we have to be realistic about what we can achieve. The Circles of Concern and Influence show us that some concerns are beyond our control, so it would be pointless to waste our time and energy on them.

Accept them for what they are – the world will keep turning no matter what you do!

Far better to focus on dealing with the concerns you can do something about – a much more productive way to reduce your stress levels!

A final thought.

If you have a concern, and you can do nothing about it, then why is it a concern? You can lay in bed at night, wide awake, staring at the ceiling and panicking, or you can get a good night’s sleep and wake up refreshed and ready to take on the world – the concern will still be there waiting for you!

 

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Management Training Soft Skills

Tips for Quick Problem Solving and Powerful Decision Making

Despite the increased use of virtual reality and artificial intelligence in creative thinking, problem solving and decision making are still some of the most in-demand skills needed by professionals in the workplace to maximise efficiency, productivity and both team and individual performance.

This article will explore 4 tips to help you solve problems quicker and make more effective decisions.

4 Tips to improve Problem Solving and Decision Making skills

4 Tips to improve Problem Solving and Decision Making skills

Define a clear problem statement

When trying to solve challenges, it is important to be clear of the issue that needs to addressed. An important first step is to write a clear problem statement. This is a critical 2nd step in the Design Thinking process developed at Stanford University.

According to the method, “A problem statement is a concise description of an issue to be addressed or a condition to be improved upon. It identifies the gap between the current (problem) state and desired (goal) state of a process or product. Focusing on the facts, the problem statement should be designed to address the Five Ws.“

Draw a Fishbone diagram

 A fishbone diagram, sometimes called a cause and effect diagram or an Ishikawa diagram, is a visual tool to understand the potential causes of a problem to help identify its root cause.

You can also use this diagram to ask Why? 5 times to try to understand more deeply why the problem occurred.

Benefits of a fishbone diagram include the following:
  • Highly visual brainstorming tool which can spark further examples of root causes.
  • Quickly identify if the root cause is found multiple times in the same or different causal tree.
  • Allows one to see all causes simultaneously. 
Brainstorm effectively

 Most people have heard of brainstorming and have taken part in a brainstorming session, however few do it effectively.

When brainstorming ideas, it is critical to not judge the ideas just write down as many as possible. The only person to ever win the Nobel Prize twice Dr Linus Pauling said “to have a good idea you need to have lots of ideas. “Too many people make the mistake of trying to think of one magic solution.

Furthermore, in order to facilitate the brainstorming process, it is far better to stand up around a flipchart or a whiteboard rather than sit down around a meeting table. It is scientifically proven that we are more creative when we stand up or move around as the blood flows faster in our body. 

Draw a Mind Map

Another great technique to solve problems, think creatively and to help you make decisions is mind maps. Research suggests that our brains work by connecting one idea to the next. Mind Mapping your thoughts will help you see the whole picture. See below 5 simple steps to draw a mind map:

  1. Take a piece of paper and turn it sideways – rectangle shape.
  2. Write your main idea or topic in the middle of the page.
  3. Then write other ideas that branch out from this main topic or idea.
  4. Use key words or as much detail as you like.
  5. Use different colours and images if you wish.
Summary

There isn’t just one approach to problem solving, and there certainly isn’t just one answer or decision. But imagine how much time you could save by tuning up your problem-solving skills… the sky is the limit! So try something new next time you’re faced with a challenge or a difficult decision.

To learn more about this topic, try reading our:

Ten Ways to Master Problem-Solving and Decision-Making