Outlook 2003 with Business Contact Manager | Outlook forum

Morning Sinead,

All you need to use is a contacts list, nothing extra, but you then have a choice on how you do your marketing.

When you open up Word and go to mail merge, you create the document to create marketing document and then on the 3 step of the wizard it gives you the option to "select from Outlook contacts". Once choosen you need to click the option just below it to choose the contacts folder. Once this has been done you can then filter out who you do and don't want.

If your doing an email marketing campaign then in step 1 of the wizard choose "E-mail", run through the rest of the wizard and when you get to the end you sent it but each person gets an email rather than everybody.

Hope this helps
Martin