Excel in Saudi Arabia

Case Study

Learning solution:
Excel

Industry:
Professional services

Company Profile

'Our goal is simple: to make any business process more efficient.'

Our client, a leader in Managed Print Services worldwide is a global corporation that sells document solutions and services, and document technology products in more than 160 countries.

Business Requirement

In joining the Saudi Arabian branch of our client, the new finance director noticed gaps in knowledge and in the use of Excel across teams. Staff had some ineffective habits and differing levels of familiarity and experience.
Our client sought to improve their team's Excel performance and bring members of marketing, finance, accounting and administration teams to level competency with Excel.

Solution

A Training Needs Analysis (TNA) was sent out to members of staff in the Saudi team to assess their Excel abilities and knowledge.
The results of the TNA enabled appropriate levels of Excel to be offered to staff. Training delivery was designed as 2 half-day sessions per day to accommodate staff workload.

STL deployed an experienced member of the training team to Saudi Arabia to deliver the training at the client's site. Training took place over the course of a week with delivery to approximately 60 staff.

Benefits

'By far the most anticipated and talked about topic was PIVOT TABLES. The staff used them daily but did not ‘build’ them from scratch. To a man (and woman) the immediate implementation of better PT’s was the number one topic that all delegates commented on...
Other strong topics included nested IF statements, V and H lookups and date and timer functions.'

The training was very well received by participants who were ‘delighted with the content and delivery method'. Our client has plans to use STL for further requirements going forward as an annual event.

Back to case study list