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Sales Training & Customer Service Courses

With our extensive range of sales training courses, it's easy to just add us to the ranks of other sales training companies.

However, beyond the 40 sales and customer training courses we offer, we have a wider portfolio of services. This includes applications training (Power BI, Excel) and soft skills courses like negotiation training, management training, and more!

Improve conversions & customer experience: 40+ courses available

107,448 testimonials available

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Management Training courses London Public Schedule
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Bespoke solutions & development   »

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Public Schedule Training

736 public schedule events next 13 months

Face-to-face location

Online training

Timeframe

Legend

14 Available: Click to book 2 Delivered: Hover for date 21 Full: Hover for status

Course From (£) June
2026		 July
2026		 August
2026		 September
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 October
2026
 November
2026		 December
2026		 January
2027
 February
2027
 March
2027		 April
2027		 May
2027

Most Popular Courses

Advanced Sales Negotiation4955 11 6 9 5 6 3 4 2 5 2 4 2 4 4 7 1 3 3 5 2 5 3 5
Sales Training for Non-Sales Professionals4951 18 1 16 30 14 28 15 28 14 27 13 27 14 22 13 20 12 19 15 23 14 22 14 20
Customer Relationship Management4958 12 8 14 7 12 7 11 7 12 6 11 7 11 5 11 5 10 8 12 7 12 7 12
Introduction to Successful Selling4708 22 7 21 7 20 7 20 5 22 7 21
Dealing with Complaints and Aggression4955 10 7 9 5 10 4 8 5 9 4 9 4 9 4 8 3 8 5 10 5 9 5 10
Key Account Development4955 17 6 17 5 14 4 14 5 14 4 13 4 14 4 13 3 12 5 15 5 14 5 14
Mastering Customer Interactions: Excellence in Email and Telephone Communication 4955 29 6 29 5 28 4 28 5 28 4 27 4 22 4 21 3 19 5 19 5 19 5 19
Maximising Sales on the Phone4958 18 8 17 7 17 7 16 7 16 6 16 7 16 6 15 5 15 9 17 8 16 6 17
Writing Sales Proposals4955 8 7 8 5 7 4 7 5 7 4 6 4 7 4 5 3 5 5 8 5 7 5 7
 

Sales, Customer Service & Financial Training

Advanced Successful Selling4955 10 6 10 5 10 4 9 5 9 4 9 4 9 4 7 3 8 5 10 5 9 5 10
Boosting Sales Through Time Management Skills49512 16 13 15 12 14 11 14 12 14 11 13 11 15 11 14 10 12 12 15 12 14 12 14
Closing the Sale49518 19 17 20 17 19 16 18 16 19 16 18 16 18 15 18 15 17 17 19 16 19 17 19
Communication Skills for High Pressure Teams, 2 days7604 & 5 18 & 19 2 & 3 20 & 21
30 & 31 		19 & 20 27 & 28 17 & 18 24 & 25 19 & 20 22 & 23 18 & 19 23 & 24 17 & 18 23 & 24 18 & 19 21 & 22 17 & 18 22 & 23 18 & 19 24 & 25 19 & 20 22 & 23 19 & 20 24 & 25
Customer Care, 2 days76011 & 12 23 & 24 9 & 10 23 & 24 10 & 11 24 & 25 9 & 10 23 & 24 8 & 9 26 & 27 9 & 10 25 & 26 9 & 10 22 & 23 7 & 8 21 & 22 8 & 9 22 & 23 10 & 11 24 & 25 8 & 9 26 & 27 6 & 7 26 & 27
Customer Care for the Receptionist4951 5 2 7 31 5 1 4 1 5 30 4 30 4 4 5 1 3 3 5 2 5 3 5
Customer Complaint Handling 49519 30 20 29 19 28 18 28 19 29 18 27 17 24 14 22 11 22 11 24 8 23 6 24
▼ Show all courses in this category
Customer Service Excellence446Next date Jul2 13 Next date Sep24 1 Next date Dec7 7 18 Next date Apr2 3
Delivering Customer Satisfaction Assertively49512 17 13 17 12 14 11 14 12 14 11 13 11 15 11 14 10 12 12 15 12 14 12 14
Effective Writing for Sales and Marketing Collateral49512 17 13 17 12 14 11 14 12 14 11 13 11 15 11 14 10 12 12 15 12 14 12 14
Excellent Account Management49511 30 9 29 6 28 3 28 2 29 2 27 2 24 7 22 1 22 3 24 2 23 3 24
Fundamentals of Selling49510 25 10 24 10 24 9 23 9 23 9 23 9 23 7 22 8 22 10 24 9 23 10 24
Influence and Persuasion Skills49512 19 13 20 12 19 11 18 12 19 11 18 11 18 11 18 10 17 12 19 12 19 12 19
Introduction to Sales Negotiation4951 17 1 17 31 17 1 16 1 16 30 16 30 16 5 15 1 15 3 17 2 16 3 17
Managing Customer Care49519 22 20 22 19 21 18 21 19 21 18 20 18 21 18 20 17 19 19 22 19 21 19 21
Mastering the Art of Closing Incoming Calls4955 18 6 16 5 14 4 14 5 14 4 13 4 15 6 14 1 12 2 15 1 14 30 14 31
Powerful Sales Presentations7501 8 1 8 31 7 1 7 1 7 30 6 30 7 5 6 1 5 3 9 2 8 3 6
Professional Receptionist49517 30 17 29 17 28 16 28 16 27 16 27 16 24 15 22 15 22 17 24 16 23 17 24
Profitable Sales through Effective Planning & Prioritisation4951 18 1 17 30 17 28 16 28 16 27 16 27 16 23 15 22 15 22 17 24 16 23 17 25
Sales Effectiveness49530 3 29 3 28 3 28 6 29 9 27 10 24 12 22 15 22 18 24 20 23 24 25
Sales Leadership Training: Empower Your Sales Team for Success, 2 days76015 & 16 9 & 10 30 & 31 24 & 25 14 & 15 8 & 9 29 & 30 23 & 24 14 & 15 7 & 8 28 & 29 22 & 23 15 & 16 8 & 9 29 & 30 24 & 25
Successful Sales Closing4955 10 7 10 5 10 4 9 5 9 4 9 4 9 4 8 3 8 5 10 5 9 5 10
Unlocking Business Potential with Customer Profiling49511 16 9 15 6 14 3 14 2 14 2 13 2 15 5 14 1 12 3 15 2 14 3 14
Course From (£) June
2026		 July
2026		 August
2026		 September
2026
 October
2026
 November
2026		 December
2026		 January
2027
 February
2027
 March
2027		 April
2027		 May
2027

Courses

Featured

Customer Service Excellence

Excellent Account Management

Fundamentals of Selling

Introduction to Successful Selling

Selling Skills (2 days)

Sales Programme

Customer Relationship Management

Customer Care

Sales Effectiveness

Introduction to Sales Negotiation

Advanced Sales Negotiation

Advanced Successful Selling

The Business of Hospitality

Intuitive Sales Skills

Closing the Sale

Influence and Persuasion Skills

Dealing with Complaints and Aggression

Customer Care for the Receptionist

Maximising Sales on the Phone

Writing Sales Proposals

Introduction to Marketing

Communication Skills for High Pressure Teams

Sales Skills for Sales Support and Customers

Managing Customer Care

Powerful Sales Presentations

Customer Complaint Handling

Professional Receptionist

Successful Sales Closing

Profitable Sales through Effective Planning & Prioritisation

Sales Training for Non-Sales Professionals

Key Account Development

Delivering Customer Satisfaction Assertively

Effective Writing for Sales and Marketing Collateral

Unlocking Business Potential with Customer Profiling

Sales Leadership Training: Empower Your Sales Team for Success

Boosting Sales Through Time Management Skills

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Mastering the Art of Closing Incoming Calls

Profit-Driven Sales & Cash Flow Strategies

Further courses

Contact us for more information.

Developing Major Accounts

Essential Selling Skills

New Business Prospecting

Sales Manager Development

Relaxed, focussed training venues

  • Courses never cancelled
  • 98.4% Recommmendation Rate
  • Restaurant Lunch with all STL Venues
  • Easy online booking / rescheduling
  • 13 month schedule
  • 24 months support
  • Attendance Certificate
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue
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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Testimonials

Sample clients & testimonials

107,448 testimonials available

SAUL Trustee Company

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Keeley Andrews,
Senior Payroll Technician

It was all perfect

Managing Customer Care

Corona Energy

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Scott Diggins,
Customer Service

Very informative experience with Tony. Thoroughly enjoyable.

Mastering Customer Interactions: Excellence in Email and Telephone Communication

Astound Commerce

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Ursula Lennon,
Client Services Mgr

Overall, the course was delivered really well by Dennis. I took away new tools and techniques that I'd not thought about before such as identifying my clients behavioural styles to speak their language and continue to prepare/adapt in conversations.

Excellent Account Management

Farrat Isolevel Ltd

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Anna Holden,
Internal Sales Manager

Mariano is patient, engaging and personable and a pleasure to work with. Highly recommended for every level of sales team members.

Selling Skills (2 days)

More testimonials

See who we've helped

easyjetvolkswagonamazonlidlhsbc
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Learning & Development Resources

Soft Skills Resources

Soft Skills Blog Posts

Infographics

Customer Service - Why it Matters to Sales and How to Improve

Customer Service - Why it Matters to Sales and How to Improve

Customer Service Excellence - Infographic

Customer Service Excellence - Infographic

Sales & Customer Service Training Public Schedule Events

Introduction to Sales Negotiation 1 Jun 2026 - £, 1 Jul 2026 - £495, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, and 29 more events
Customer Care for the Receptionist 1 Jun 2026 - £, 2 Jul 2026 - £495, 31 Jul 2026 - £495, 1 Sep 2026 - £495, 1 Oct 2026 - £495, 30 Oct 2026 - £495, and 30 more events
Powerful Sales Presentations 1 Jun 2026 - £, 1 Jul 2026 - £750, 31 Jul 2026 - £750, 1 Sep 2026 - £750, 1 Oct 2026 - £750, 30 Oct 2026 - £750, and 30 more events
Profitable Sales through Effective Planning & Prioritisation 1 Jun 2026 - £, 1 Jul 2026 - £495, 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 27 Oct 2026 - £495, and 29 more events
Sales Training for Non-Sales Professionals 1 Jun 2026 - £, 1 Jul 2026 - £495, 30 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 27 Oct 2026 - £495, and 31 more events
Communication Skills for High Pressure Teams 4 Jun 2026 - £, 2 Jul 2026 - £800, 30 Jul 2026 - £800, 27 Aug 2026 - £800, 24 Sep 2026 - £784, 22 Oct 2026 - £755, and 29 more events
Advanced Sales Negotiation 5 Jun 2026 - £, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 30 more events
Advanced Successful Selling 5 Jun 2026 - £, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 30 more events
Dealing with Complaints and Aggression 5 Jun 2026 - £, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 30 more events
Writing Sales Proposals 5 Jun 2026 - £, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 30 more events
Successful Sales Closing 5 Jun 2026 - £, 7 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 30 more events
Key Account Development 5 Jun 2026 - £, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 30 more events
Mastering Customer Interactions: Excellence in Email and Telephone Communication 5 Jun 2026 - £, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 29 more events
Mastering the Art of Closing Incoming Calls 5 Jun 2026 - £, 6 Jul 2026 - £495, 5 Aug 2026 - £495, 4 Sep 2026 - £495, 5 Oct 2026 - £495, 4 Nov 2026 - £495, and 30 more events
Customer Relationship Management 8 Jun 2026 - £, 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, and 30 more events
Introduction to Successful Selling 8 Jun 2026 - £, 7 Aug 2026 - £470, 7 Oct 2026 - £495, 7 Dec 2026 - £495, 5 Feb 2027 - £495, 7 Apr 2027 - £495, and 11 more events
Maximising Sales on the Phone 8 Jun 2026 - £, 8 Jul 2026 - £495, 7 Aug 2026 - £495, 7 Sep 2026 - £495, 7 Oct 2026 - £495, 6 Nov 2026 - £495, and 29 more events
Fundamentals of Selling 10 Jun 2026 - £495, 10 Jul 2026 - £495, 10 Aug 2026 - £495, 9 Sep 2026 - £495, 9 Oct 2026 - £495, 9 Nov 2026 - £495, and 29 more events
Excellent Account Management 11 Jun 2026 - £495, 9 Jul 2026 - £495, 6 Aug 2026 - £495, 3 Sep 2026 - £495, 2 Oct 2026 - £495, 2 Nov 2026 - £495, and 29 more events
Customer Care 11 Jun 2026 - £800, 9 Jul 2026 - £800, 10 Aug 2026 - £800, 9 Sep 2026 - £799, 8 Oct 2026 - £769, 9 Nov 2026 - £750, and 29 more events
Unlocking Business Potential with Customer Profiling 11 Jun 2026 - £495, 9 Jul 2026 - £495, 6 Aug 2026 - £495, 3 Sep 2026 - £495, 2 Oct 2026 - £495, 2 Nov 2026 - £495, and 30 more events
Influence and Persuasion Skills 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, and 29 more events
Delivering Customer Satisfaction Assertively 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, and 30 more events
Effective Writing for Sales and Marketing Collateral 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, and 30 more events
Boosting Sales Through Time Management Skills 12 Jun 2026 - £495, 13 Jul 2026 - £495, 12 Aug 2026 - £495, 11 Sep 2026 - £495, 12 Oct 2026 - £495, 11 Nov 2026 - £495, and 30 more events
Sales Leadership Training: Empower Your Sales Team for Success 15 Jun 2026 - £800, 30 Jul 2026 - £800, 14 Sep 2026 - £794, 29 Oct 2026 - £750, 14 Dec 2026 - £750, 28 Jan 2027 - £750, and 17 more events
Professional Receptionist 17 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, and 28 more events
Closing the Sale 18 Jun 2026 - £495, 17 Jul 2026 - £495, 17 Aug 2026 - £495, 16 Sep 2026 - £495, 16 Oct 2026 - £495, 16 Nov 2026 - £495, and 28 more events
Managing Customer Care 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, and 28 more events
Customer Complaint Handling 19 Jun 2026 - £495, 20 Jul 2026 - £495, 19 Aug 2026 - £495, 18 Sep 2026 - £495, 19 Oct 2026 - £495, 18 Nov 2026 - £495, and 29 more events
Sales Effectiveness 30 Jun 2026 - £495, 29 Jul 2026 - £495, 28 Aug 2026 - £495, 28 Sep 2026 - £495, 29 Oct 2026 - £495, 27 Nov 2026 - £495, and 27 more events
Customer Service Excellence 2 Jul 2026 - £446, 1 Oct 2026 - £495, 7 Jan 2027 - £495, 2 Apr 2027 - £495, 2 Jul 2027 - £495, 1 Oct 2027 - £495, and 7 more events

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