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View Live Stats View ReviewsRoyal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Professional Receptionist Training Course
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Thread Software
Tim Nightingale,
Product Consultant
Slightly increase knowledge of the specific areas we as a company focus on.
Selling Skills (2 days)
Queen Mary University London
Laraine Pudney,
Residences Credit Controller
The course was very enjoyable, I didn't feel like it was a whole day, more like a couple of hours, so you know what they say about time flying when you're having fun. Cannot think of anything that you neeed to improve on.
Customer Service Excellence
CDP
Jenny Frings,
Corporate Partnerships Executive
The course was very helpful - lots of useful practical tips to sell better.
Introduction to Successful Selling
Express Engineering
Joseph Chalder,
Contracts Engineer
The course was designed for a full day but was only taught in a half a day session. I believe the customer relationship management work book handed out could be condensed to suit the half a day course so everything can be covered in a shorter space of time.
Customer Relationship Management
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